You will receive an email confirmation of your order once you have paid and another email later to let you know that your order has been shipped. If you do not receive these, please check your spam folders.

I aim to ship all orders within two working days. 

All UK orders are shipped 1st class.

Orders from within Europe take on average 5 - 10 working days to arrive, orders outside of Europe should take at least 10 working days, but I have known them to take longer.  If you wish your order to arrive quicker than this contact me orders@retroeighty.co.uk and I'll see what can be done.  

Please not that there is no tracking information available unless you choose the 'Tracked Shipping' option. Orders are shipped using Royal Mail.

If you live outside the UK, your country inspects goods as they arrive. Sometimes they apply duties and taxes and a small clearance or handling fee. This is dependant on each counties custom thresholds, any trade agreements that are in place and the courier companies handling cost. Please note this is not included in our product or shipping cost.

To help you better understand these charges, and to also help you avoid going over the customs limit, we have put together a simple guide for our popular shipping destinations.

Please note, this is guidance only and the information shown is best to our knowledge. Most countries also factor in the cost of shipping and sometimes handling into the overall product cost.

For cutomers in the EU, VAT is calculated and added at the checkout.

When might I be charged customs?

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North America

Canada 🇨🇦

🙂 orders below $20 are not subject to duties and tax

🤨 orders above $20 are subject to duties and tax

United States 🇺🇸

🙂 orders below $800 are not subject to duties and tax

Mexico 🇲🇽

🙂 orders below US$50 are not subject to duties and tax

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Europe

EU Countries 🇪🇺

😐 orders below €150 are subject to tax (local rates apply)

🤨 orders above €150 are subject to duties and tax

Norway 🇳🇴

🤨 orders below NOK 3000 are not subject to duties but are taxed at your local rate

Switzerland 🇨🇭

🙂 orders below CHF 64 are not subject to duties and tax

🤨 orders above CHF 64 and below CHF 100 are not subject to duties but are taxed at your local rate

Russia 🇷🇺

 🤨 orders below RUB 1000 are not subject to duties and tax

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Australasia

Australia 🇦🇺

🙂 orders below $1000 are not subject to duties and tax

New Zealand 🇳🇿

🙂 orders below $1000 are not subject to duties and tax

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Middle East

Israel 🇮🇱

🙂 orders below US$75 are not subject to duties and tax

🤨 orders above US$75 and below $500 are not subject to duties but are taxed at your local rate

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Asia

Japan 🇯🇵

🙂 orders below JP¥ 10,000 are not subject to duties and tax

Useful Information

✈️ All international orders, standard and express, are shipped by priority air

🖥 All international orders use electronic customs data for faster processing

 👐 Multiple orders going to the same address within a 72 hour period can be considered as one order by customs

Spotted something wrong or have a suggestion? Please contact us.